Summary: A board of directors has a fiduciary duty to the organization they serve and meets regularly to make decisions on strategic matters. Board members with diverse skills and expertise contribute to organizational leadership. Effective boards focus on supporting and guiding the executive team rather than micromanaging.
what's being measured? Are the right things being measured, and if so, are we doing so accurately? Which important things can't be measured at all? Who have we listened to or consulted in choosing what we measure? (View Highlight)
Note: These are things that matter at a high level to an organization.
There's also making sure everybody has the willingness to call out the inevitable gaps between what we're trying to do, and what we're actually doing. This goes back to that whole idea of "the purpose of a system is what it does" — is our mission statement just a comforting myth, or is the organization really doing the work? (View Highlight)
Note: Who will call out the gaps between what we're trying to do and what we're actually doing?